Customer Testimonials

Laura, I personally wanted to thank you so much for everything. You and your team guided me through this process and I am grateful. You made our dream of home ownership a reality.

Crystal B.

Thank you so much for all your help! You and your team really make this process stress-free and efficient. I have recommended your bank and especially your team to my friends and relatives. To own my home is a dream come true. Thanks for your help. It’s greatly appreciated.

Victoria W.

Laura Brown and her team were phenomenal. Everyone was so nice and patient with me as a first-time home buyer. I called in several times with several questions and not once did I feel like I was an inconvenience or I was a bother. They made sure all my questions were answered and I was clear on every step in the process. I also appreciated their open communication. There wasn't a time I was "left in the dark" about what was happening and when. I've truly enjoyed my experience with this team.

Rachelle P.

My experience was great with Laura Brown. She made herself available to address my concerns. I can tell Laura has lots of experience and loves the work she does.

Natasha S.

My experience was great because Laura Brown was available to respond to my questions and concerns. She has great customer service and very professional.

Delores T.

I just want to take some time and say thank you for all you have done in assisting me. You are wonderful at what you do, and supported me in whatever decision I made. You don't have an easy job and you were compassionate and understanding. For that I was impressed. You were diligent on getting back to me in a timely manner and so thorough. All these things speak volume of the type of professional you are.


We conduct business with several banks. We have purchased several homes. Laura's team was outstanding. They provided the highest level of professionalism with a personal touch throughout the entire transaction. Always answering questions and providing quick feedback. During the transaction process, I lost my Mother. My family's life was put on pause. The team helped to relieve our stress in the transaction process, walking us through steps and following up as needed to keep the closing on time.

Theophilus G., Jr.

Thank you for your professionalism and for making this transaction perfect. That’s a really big deal to me...I know a rockstar when I see one.

Regina Bell, Real Estate Agent

The mortgage process was super simple. Everyone I worked with was great. They clearly communicated with me and guided me every step of the way. I couldn’t have been more pleased with my experience.

Jeannine M.

The communication during all stages stood out the most. Being a first-time homebuyer is scary, but the BankSouth Mortgage team was able to take the fear.

Jasmine F.

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