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Laura Brown

Laura Brown

VP, Loan Officer

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Q&A with Laura Brown

What made you decide to be a BankSouth Loan Officer?

From a young age, I always knew I wanted to help people. I was just not sure how.
When I started in the mortgage industry back in 1992, I quickly learned that what we offered was much more than a transaction.
I was helping real people and their families be able to change their lives by owning a home where memories are made and cherished.

If you could be anywhere than your home state, where would you want to be? Why?

The beach! You realize how small you are when you are looking at how vast the ocean is and it brings me peace. It’s definitely my happy place!

What is something most people don't know about you?

One thing people don’t know about me is that I am adopted (so was my younger sister).
I was extremely fortunate to be raised by the 2 people I admired the most, my mom and dad (they are both passed away now).
The lessons of life they taught me along with the great example they showed of what it takes to have a lifetime successful marriage, I will always cherish.

What professional awards have you received in your field?

2019 BankSouth Mortgage Chairman’s Award which is given to the professional whose leadership and individual contributions are essential to the sustainable success of the enterprise.
2020 Obie Award for Mortgage Professional of the Year.
2021 Emerald award winner from Mortgage Bankers Association of Georgia (closed minimum $100 million in volume and member of MBAG)

Bio of Laura Brown

Laura Brown, originally from Rome, Georgia, graduated with a Bachelor’s degree in Finance from Jacksonville State University. Laura has over 31 years of mortgage industry experience and specializes in conventional, FHA, and VA loans. She also has extensive experience working with first time homebuyers and those purchasing new construction. Laura truly cares about her clients and loves being able to help them achieve their dream of homeownership. She does not look at her clients as a single transaction, but as an opportunity to connect and become a trusted financial advisor to those she works with. Laura aims to provide a personalized and professional experience that exceeds clients’ expectations. She also concentrates on fully educating her clients on the home buying process so that all guesswork is eliminated. Laura resides in Gwinnett with her husband, Bo, and their dog, Pepper. She has a huge heart for animals and is a member of the North Metro First Baptist Church.


Awards

Mortgage Market Interest Rates

Interest rates for mortgages can vary significantly from one borrower to the next based on the specific details of the transaction. Some of the main factors that affect the interest rate are credit score, down payment or loan-to-value, the type of mortgage, and how long the interest rate is locked.

The information below depicts average rates on a national level. These rates are not specific to BankSouth Mortgage but are provided to give a general idea of where rates are nationally for different loan types. This information is calculated from actual locked rates with customers across 35% of all mortgage transactions nationwide.

Information in this chart is for illustrative purposes only and is not intended as an advertisement. This is not a commitment to lend and does not guarantee the availability of any particular product or interest rate. Rates/terms illustrated in the chart may not be available through BankSouth Mortgage. Rates and information in this chart are powered by OBMMI™ (“Optimal Blue Mortgage Market Indices”). The OBMMI™ methodology takes the average rate of all appropriate interest rates locked through the Optimal Blue, LLC (“Optimal Blue”) product and pricing engine (“PPE”) on a given day. No adjustments to the rates that account for buy-up or buy-down decisions made by individuals are performed. These indices leverage data from Optimal Blue PPE lock requests (approximately 35% of all locks nationwide) aggregated daily and updated nightly with the previous day’s locks. Weekends and holidays are excluded. All applicable product types are included unless otherwise specified. The content contained on this chart is that of Optimal Blue and may change at any time without notice. Optimal Blue makes commercially reasonable efforts to provide reliable information, however it does not guarantee that the information is accurate, current, or suitable for any particular purpose. In addition, this content is, therefore, provided on an “as is” basis and Optimal Blue makes no warranty, guarantee, or promise, concerning the accuracy or timeliness of indices listed and maintained by Optimal Blue nor is Optimal Blue responsible in any manner for any damages whether direct, indirect, special, or consequential, howsoever caused, arising out of use of this web site, or reliance on the information it contains.

What Customers Say About Laura Brown

4.62
Ratings
1050
Total Reviews
Powered by Experience.com
K
Kameryn S
CONYERS - GA
Posted on April 14, 2024
5.0
verified-review
During my home buying process, this BSM was very helpful and communicated with every step of the way. The process was seamless and there were no delays. I appreciate all the hard work from everyone. Thank you
Reply from Laura Brown
I'm thrilled to hear about your positive experience, Kameryn. At BankSouth Mortgage, we strive to keep our customers informed and make the home buying process as seamless as possible. Hearing that you felt well-communicated with and experienced no delays truly makes my day. Thank you for taking the time to leave a review and for your kind words. It was a pleasure working with you.
S
ShaShona M
CONYERS - GA
Posted on April 7, 2024
5.0
verified-review
Excellent team!
Reply from Laura Brown
I'm thrilled to hear you had such a positive experience with our team, ShaShona! Here at BankSouth Mortgage, we strive to provide our customers with top-notch service. Your feedback is greatly appreciated and I'm glad to know we met your expectations. If you have any questions or need further assistance, don't hesitate to reach out. Thank you for your 5-star rating and kind words, we look forward to serving you again in the future.
N
Natasha F
CONYERS - GA
Posted on April 2, 2024
5.0
verified-review
I am a new Bank South mortgagor. I am thrilled to share my exceptional experience with Bank South Mortgage! From start to finish, my loan was closed in an impressive under 30 days, thanks to the tireless efforts of my dedicated personal loan officer Laura Brown and her Team. Throughout the process, I felt completely supported and heard, with all my concerns addressed promptly and professionally. I work for HUD and my FHA loan required a few more steps than normal. I was worried about delays in processing and being able to meet a tight deadline to vacate my current property. The team's diligence and expertise allowed me to sleep soundly at night, knowing my loan was in good hands. I want you to know that going forward I will highly recommend Laura Brown and her Team for a seamless and stress-free mortgage experience! UPDATE: I was faced with an unexpected emergency and needed to close on my home earlier than expected. Laura Brown and her Team went above and beyond to make it happen! Despite the tight deadline, they worked tirelessly to expedite the process and ensured a smooth closing. Thanks to their exceptional service and dedication, I was able to finalize my home purchase ahead of schedule. I'm truly grateful for their help in a time of need.
Reply from Laura Brown
I'm incredibly grateful for your kind words and the time you took to share your experience, Natasha. It's truly heartening to hear how well our team served you and knowing you felt supported throughout the entire process is the ultimate success for us. At BankSouth Mortgage, we strive to make things as seamless as possible, even when faced with tight deadlines or unexpected emergencies. Your recommendation is the highest compliment and I'm overjoyed to hear that you were satisfied with our service. Going forward, we'll continue to maintain the same level of diligence and expertise in handling all our clients' loans. Thank you for entrusting us with your home loan. It was truly a pleasure working with you, and I'm thrilled that we were able to expedite the process and ensure a smooth closing for you. We look forward to serving any future mortgage needs you may have. Best Regards, Laura Brown
N
Natasha F
-
Posted on March 27, 2024
5.0
verified-review
My name is Natasha and I am a new Bank South mortgagor. I am thrilled to share my exceptional experience with Bank South Mortgage! From start to finish, my loan was closed in an impressive under 30 days, thanks to the tireless efforts of my dedicated personal loan officer Laura Brown and her Team. Throughout the process, I felt completely supported and heard, with all my concerns addressed promptly and professionally. I work for HUD and my FHA loan required a few more steps then normal. I was worried about delays in processing and being able to meet a tight deadline to vacate my current property. The team's diligence and expertise allowed me to sleep soundly at night, knowing my loan was in good hands. I want you to know that going forward I will highly recommend Laura Brown and her Team for a seamless and stress-free mortgage experience!
Reply from Laura Brown
I'm incredibly thankful for your kind words, Natasha. It was a great pleasure to help you through this process. Ensuring you felt supported and heard was always our top priority, and I'm delighted to know we achieved that. Your recommendation means a lot to us here at BankSouth Mortgage, and I'm sincerely grateful for your trust. Remember, we're here for any future mortgage needs. Best wishes in your new home!
L
Lisa R
CONYERS - GA
Posted on February 15, 2024
5.0
verified-review
Banksouth Mortgage The Brown Team is an awesome team. They follow up and is superb with transparency and effective communication. I would recommend them to anyone purchasing a home.
Reply from Laura Brown
I'm truly delighted to hear your positive feedback, Lisa. It's great to know that you valued our transparency and effective communication at BankSouth Mortgage. Helping clients like you make their home buying journey a smooth and pleasant experience is what motivates us every day. Thank you for your recommendation, it means the world to us. We hope to assist you again in the future!
A
Althea C
LITHONIA - GA
Posted on February 12, 2024
5.0
verified-review
My experience was very positive. The communication was perfect and I felt that they had all my best interests at heart. I usually get stress out in situations like this but not this time!!! Thank you for everything!!!
Reply from Laura Brown
I'm absolutely thrilled to hear about your positive experience! Ensuring clear communication and looking after the best interests of my clients is always my top priority. I'm glad to know that your experience with BankSouth Mortgage was stress-free. Thank you for your kind words and 5-star review. It was a pleasure to assist you!
A
Aaron B
GAINESVILLE - GA
Posted on January 29, 2024
5.0
verified-review
Smooth transactions between each phase
Reply from Laura Brown
I'm delighted to hear you had a smooth experience, Aaron! Here at BankSouth Mortgage, we strive to ensure that each phase of our process is as seamless as possible. Your high rating is genuinely appreciated. Thank you for choosing us for your mortgage needs. If you have any other requirements in the future, don't hesitate to reach out.
M
Marquis A J
FAIRBURN - GA
Posted on January 9, 2024
5.0
verified-review
As far as being a first time home buyer I had a great experience with you guys. I heard the rumors of buying a home to be a bit stressful but you guys made it an easy transition for me...... thumbs up 👍
Reply from Laura Brown
I'm overjoyed to hear about your positive experience, Marquis! As a first-time home buyer, it can indeed be a bit overwhelming, but I'm thrilled that our team at BankSouth Mortgage was able to make the process easier for you. Your kind words and the 'thumbs up' mean the world to us. Rest assured, we're always here to assist you with any future mortgage needs. Thank you for your 5-star review!
C
Cameron M B
COLLEGE PARK - GA
Posted on January 8, 2024
5.0
verified-review
Great experience with a user friendly interface online and through the Mobile app. Thank you for your assistance in this process.
Reply from Laura Brown
I'm thrilled to hear that you had a great experience! Your kind words mean a lot. I'm glad that our online interface and mobile app made the process easier for you. It was our pleasure to assist you. Please feel free to reach out if you need help in the future. Thank you for choosing BankSouth Mortgage.
W
Will B M
COLLEGE PARK - GA
Posted on December 28, 2023
5.0
verified-review
Loved the serive! Thank you for everything!
Reply from Laura Brown
I'm so pleased to hear that you had a positive experience, Will! Your feedback means a lot to me and the rest of the BankSouth Mortgage team. We strive to provide the best service possible and your words of appreciation make it all worthwhile. Should you have any more needs or questions in the future, please don't hesitate to reach out. Thank you for choosing BankSouth Mortgage!

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